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City of Bonn

Appointments

Has your passport expired? Do you want to register a vehicle? You need an online appointment for these and other matters at the Citizens Service Center in the City Hall and the Citizens' Offices. Click here for the reservation options:

Your concerns will be dealt with at the Citizens Service Center and the branch offices by appointment only!

Appointments

Appointment booking Citizens Service Center in the City Hall and in the district town halls of Bad Godesberg, Hardtberg and Beuel

Opening hours

  • The Citizens Service Center in the City Hall and its three branch offices in Beuel, Bad Godesberg and Hardtberg are open on Mondays and Thursdays from 8:00 am to 6:00 pm and on Tuesdays, Wednesdays and Fridays from 7:30 am to 1:00 pm.
  • All services offered in the branch offices can be found below in the chapter "Services offered in the city districts".
  • The service telephone can be reached on 0228 776677 on Mondays and Thursdays from 8:00 to 18:00, on Tuesdays and Wednesdays from 8:00 to 16:00 and on Fridays from 8:00 to 13:00 .