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City of Bonn

Civic engagement

Information in accordance with Articles 13 and 14 of the General Data Protection Regulation (GDPR) when collecting personal data

Person responsible
(Department/division/department, title, name, function, telephone, e-mail)
City of Bonn
The Mayor of Bonn
Office for Social Affairs and Housing
Administrative and policy matters
Telephone: 0228 - 774825
E-mail:  sozialamtbonnde
Data protection officer
(Title, name, telephone, e-mail; postal address for external DPO)

City of Bonn
The Mayor of Bonn
Data Protection Officer
Bertha-von-Suttner-Platz 2-4
53111 Bonn
Telephone: 0228 - 77 34 65
E-mail:  datenschutzbeauftragterbonnde

Purpose(s) of data processing
(Specification of the main tasks; e.g. issuing and withdrawing driving licenses)

Placement of volunteers with associations and organizations, issuing the NRW volunteer card and NRW anniversary volunteer card, issuing NRW volunteer certificates, organizing events, promoting corporate volunteering, public relations and so on. This also includes the sending of newsletters and the exchange of contacts for better networking.

Essential legal basis/s
(both in terms of substantive law and procedural and data protection law)

The Office for Social Affairs and Housing processes data for the purpose of carrying out its tasks in accordance with the requirements arising from the tasks and objectives of the basic concept "Promotion of civic engagement in the area of the City of Bonn" (DS No. 1313481).

Data processing by the Office for Social Affairs and Housing is based in particular on Art. 6 para. 1 GDPR in conjunction with § SECTION 3 DSG NRW.

In particular, data processing is permitted in accordance with Art. 6 para. 1 lit. a) GDPR if the data subject has given their consent.

If data is processed on the basis of the data subject's consent, the consent can be withdrawn at any time without giving reasons with effect for the future. This does not affect the processing that took place before consent was withdrawn.

Categories of personal data processed
(e.g. first name and surname, address)

The following categories of data in particular are processed by the Office for Social Affairs and Housing:

Contact details, for example:

Surname, first name, address, telephone number, e-mail address.

Information on the desired/aspired/performed commitment, for example:

Knowledge (languages, information technology and so on), experience (professional, voluntary and so on), focus (target group, topic, working method, location, time commitment and so on), restrictions (accessibility requirements and so on).

Recipients and categories of recipients of the data
(as a rule)


NRW volunteer card:
The personal data of honorary card holders will not be passed on to third parties, or only after
to third parties (e.g. for disclosure in matters relating to religious orders).

Cooperation partners of the volunteer agency (associations, organizations and so on).


The above-mentioned data categories of processed personal data are processed for the purpose of completing tasks (placement of volunteers, networking and so on).
volunteers, networking and so on) to third parties, for example to individual volunteers or to contact persons of a volunteer group.

Duration of storage and retention periods
(from legal provisions such as cash register, commercial, tax law or KGSt recommendations)

The data is stored until deletion is requested by a data subject or it is obvious that further storage is no longer appropriate (e.g. if an association is dissolved). From this point onwards, it may no longer be possible to arrange (further) volunteering.

NRW volunteer card: Personal data is generally stored for five years after the volunteer card expires, i.e. for a total of seven years after it is issued.

NRW anniversary volunteer card: Personal data is generally retained for five years after issue.

All data must be offered to the responsible city archive of the City of Bonn after the retention period has expired and before deletion in accordance with the NRW Archive Act. If the data is not accepted by the city archive, your data will be deleted.

Origin of the data
(source as precise as possible)
The personal data collected in the responsible department results from the information provided by the interested parties.
Rights of the data subject
(general list, prerequisites)

Data subjects have the following rights if the legal and personal requirements are met

  • Right to information about the processed personal data
  • Right to rectification of inaccurate data
  • Right to erasure or restriction of data processing
  • Right to object to data processing due to special circumstances
  • Right to complain to the supervisory authority about data protection violations
Competent supervisory authority
(Name, postal address, telephone, e-mail, homepage)

State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
Kavalleriestraße 2-4
40213 Düsseldorf

Telephone 0211 - 384 24-0
Fax 0211 - 384 24-10
E-mail  poststelleldi.nrwde

Internet  www.ldi.nrw.de (opens in a new tab)