- Article
- Easy language
Article
Overview
Anyone who moves out of an apartment and does not move into a new apartment in Germany must deregister within two weeks of moving out. In principle, deregistration takes place on the day of moving out. Deregistration and handing over of the confirmation of deregistration is possible at the earliest one week before moving out. Deregistrations must be made in the event of
moving away
- moving abroad
- the secondary residence (this deregistration is carried out at the registration office of the main or secondary residence)
- "without permanent residence" (only on presentation of a landlord's confirmation of moving out)
For persons up to the age of 16, the obligation to register is the responsibility of the person from whose home they are moving out. For persons for whom a caregiver or guardian has been appointed who has the right of residence, the obligation lies with this caregiver. The appointment or court order and a valid identity document must be brought along.
If you leave your address behind when you move abroad, you may be contacted by the authorities in connection with elections, for example. The foreign address you provide will be stored in the population register for this purpose.
Procedure
You have the following options for deregistering:
- Service portal: You can deregister using the online form in the service portal. You can find the link under "Forms and links". You will need your BundID to authenticate yourself with your new ID card (online ID function).
- By e-mail or by post: Complete the online forms in full, print and sign them and then send them together with all the required documents by e-mail to:
buergeramtbonnde
by post to:
City of Bonn
Office 33-41
Citizens' Office Back Office
53103 Bonn
You will find the form under "Forms and links". Please enter your telephone number in case you need to be called back. - Personal appointment at the Citizens Service Center. Please bring all the required documents with you when you visit the service center. An appointment is mandatory. You can make an appointment using the appointment booking form under "Forms and links".
Please note that it is not possible to collect the deregistration confirmation if you apply by post, e-mail or online, as this will be sent directly to the future address abroad. You will receive the deregistration confirmation immediately if you come in person. It cannot be sent by e-mail.
For families (parents and underage children), it is sufficient for one of the persons required to register to appear in person. If you are obliged to register, you can be represented, but you must sign the registration form yourself - in the case of families, one signature is sufficient. However, the person representing you must be able to provide the necessary information about all persons subject to registration, in particular about other residences and their status (main/secondary residence).
Required documents
- Deregistration form (set of forms) - see under "Forms and links"
- Copy of the identity card or residence permit, together with the corresponding national passport
- If applicable, confirmation from the landlord (only for deregistration after "without permanent residence").
If you do not have all the documents, you will not be able to deregister.
Costs
Free of charge
Notes
The range of services is being successively expanded in the three branch offices of the Citizens Service Center. In the district town halls in Beuel, Bad Godesberg and Hardtberg, applications can be made for vehicle registration and driving licenses in addition to registration, passport and ID matters.
Contact us
Employees
| Name | Telephone | E-mail address |
|---|---|---|
| Bürger- und Straßenverkehrsangelegenheiten - Dienstleistungszentrum | +49 228 776677 | buergeramtbonnde |
- opening hours
- Location
- Postal address
- Accessibility
opening hours
Citizens Service Center in Bonn and the branch offices in the Bad Godesberg, Beuel and Hardtberg district town halls
Monday and Thursday 8 a.m. to 6 p.m.
Tuesday, Wednesday and Friday from 7:30 am to 1 pm
Service hours of the call center
Monday and Thursday 8 am to 6 pm
Tuesday, Wednesday 8 a.m. to 4 p.m.
Friday 8 a.m. to 1 p.m.
Location
Dienstleistungszentrum
Deregistration according to the Registration Act
Stadthaus
Berliner Platz 2
53111 Bonn
Postal address
Bundesstadt Bonn
53103 Bonn
Accessibility
Barrier-free access via the tram stop on line 66
Disabled access via ramp (Weiherstraße/Maxstraße)
Disabled elevator at the Thomas-Mann-Straße/Budapester Straße entrance (loggia)
Disabled elevator at the Weiherstraße entrance
Disabled elevator at the Franzstraße entrance
Elevators with Braille and voice output available in the building; the elevators are also equipped with cameras that enable contact with deaf people in an emergency
Building has a designated parking lot
Barrier-free toilet in the entrance area
Tactile floor guidance system for blind and visually impaired people at the entrances and on the first floor
Organizational units
| Name | Telephone | E-mail address |
|---|---|---|
| Citizens Service Center | +49 228 776677 | buergeramtbonnde |
Forms and links
Serviceportal
Formulare
Terminbuchung
Similar services
Easy language
The deregistration
You must deregister in 3 cases:
- If you move abroad.
You can give us your address abroad.
You will then receive important messages from us.
For example, if there are elections here.
Then you can vote by post. - If you move out of a second home.
- If you are without a permanent address after moving out.
You will then need confirmation
that you have moved out.
You will receive the confirmation from your landlord.
This is usually the landlord or landlady
or someone from the property management company.
Please deregister on the day you move out.
You can also deregister earlier:
one week before you move out at the earliest.
You will receive a confirmation of deregistration.
If people under the age of 16 are moving out:
Adults have a duty to register.
This means that
Please deregister persons under the age of 16.
When people move out of your home.
Is there a caregiver for the person moving out
or a caregiver for the person moving out?
Then the caregiver or guardian should deregister.
If they have the right to determine the place of residence.
To deregister, they need
- proof of the right of residence,
- for example a court order
- a valid identity card
How to log out:
Deregistration via the online form in the service portal
You will find the link below under Forms and links.
You will need an NRW service account.
You can create this with your new ID card.
Deregistration by post
Please complete the forms in full.
Print out the forms.
Sign the forms.
Send the forms together with all the necessary documents to:
City of Bonn
Office 33 - 41
53103 Bonn
You will find the forms below under Forms and links.
Please enter your telephone number.
We can then contact you if we have any questions.
Personal deregistration at the Service Center
Please bring all the necessary documents with you.
You need an appointment to deregister.
You can book an appointment.
You can find the form for this under Forms and links.
If you deregister in person,
you will receive your confirmation of deregistration directly.
Important:
If you deregister by post or online,
we will send the deregistration confirmation to your new address.
You will not be able to collect the deregistration confirmation yourself.
If a family is moving out:
One adult can deregister the whole family.
for the whole family.
You can also send someone to represent you
to the service center.
This should be someone who knows the family.
There may be questions about the apartments.
For example:
Which apartment is the main apartment?
The deregistration form must be signed by a person
from a person who is obliged to register.
This means:
An adult person from the family must
sign the deregistration form.
This is what you need to deregister:
- the deregistration form
- a copy of your identity card or residence permit and your passport
- a confirmation from the landlord if you are without a permanent residence after moving out
Important:
All documents must be available.
Then we can deregister you.
Costs:
Deregistration is free of charge.
Contacts:
- Contact
- Location
- Postal address
- Accessibility
Contact
Location
Dienstleistungszentrum
Bürger- und Straßenverkehrsangelegenheiten - Dienstleistungszentrum
Stadthaus
Berliner Platz 2
53111 Bonn
Postal address
Bundesstadt Bonn
53103 Bonn
Accessibility
Barrier-free access via the tram stop on line 66
Disabled access via ramp (Weiherstraße/Maxstraße)
Disabled elevator at the Thomas-Mann-Straße/Budapester Straße entrance (loggia)
Disabled elevator at the Weiherstraße entrance
Disabled elevator at the Franzstraße entrance
Elevators with Braille and voice output available in the building; the elevators are also equipped with cameras that enable contact with deaf people in an emergency
Building has a designated parking lot
Barrier-free toilet in the entrance area
Tactile floor guidance system for blind and visually impaired people at the entrances and on the first floor
- Contact
- opening hours
- Location
- Postal address
- Accessibility
Contact
opening hours
Citizens Service Center in Bonn and the branch offices in the Bad Godesberg, Beuel and Hardtberg district town halls
Monday and Thursday 8 a.m. to 6 p.m.
Tuesday, Wednesday and Friday from 7:30 am to 1 pm
Service hours of the call center
Monday and Thursday 8 am to 6 pm
Tuesday, Wednesday 8 a.m. to 4 p.m.
Friday 8 a.m. to 1 p.m.
Location
Citizens Service Center
Stadthaus
Berliner Platz 2
53111 Bonn
Postal address
Bundesstadt Bonn
53103 Bonn
Accessibility
Barrier-free access via the tram stop on line 66
Disabled access via ramp (Weiherstraße/Maxstraße)
Disabled elevator at the Thomas-Mann-Straße/Budapester Straße entrance (loggia)
Disabled elevator at the Weiherstraße entrance
Disabled elevator at the Franzstraße entrance
Elevators with Braille and voice output available in the building; the elevators are also equipped with cameras that enable contact with deaf people in an emergency
Building has a designated parking lot
Barrier-free toilet in the entrance area
Tactile floor guidance system for blind and visually impaired people at the entrances and on the first floor