City of Bonn
The Mayor of Bonn
Berliner Platz 2
53111 Bonn (home address)
53103 Bonn (postal address)
Telephone +49 228 770
Fax +49 228 774646

The website of the City of Bonn is hosted by KDVZ.

Municipal data processing center Rhein-Erft-Rur
Bonnstraße 16-18
50226 Frechen

When you access the website, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, the IP address, the time stamp of access to the website and similar. This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the website content requested by you and is mandatory when using the Internet. Anonymous information of this kind is statistically evaluated by us in order to optimize our Internet presence and the technology behind it. The retention period for aggregated and anonymized statistics is twelve months. The data is stored exclusively for security, statistical and technical reasons, for example to detect faults.

The website uses Matomo, a web analysis service software from the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, for the statistical analysis of visitor access. Matomo uses so-called cookies, which are stored on your computer and which enable us to analyze your use of the website. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize our website. Your IP address is immediately anonymized during this process so that you as a user remain anonymous to us. It is therefore not possible to assign any usage behavior to a specific end device. The information generated by the cookie about your use of this website is not passed on to third parties.

If you do not agree to the storage and analysis of this data from your visit, you can object to its storage and use at any time by clicking below. In this case, a so-called opt-out cookie will be stored in your browser, which means that Matomo will not collect any session data. Please note that the opt-out cookie will also be deleted and may need to be reactivated by you.

You can change your personal data protection settings on the following page:

If you use our online forms service (for example by filling out a form), we will only collect and process your personal data to the extent that this is actually necessary for the provision of the service or task. Your data is subject to data protection within the authorities and is earmarked for a specific purpose. The data will be deleted when it is no longer required for the fulfillment of the respective task and after expiry of the statutory retention obligations.

For the form services offered on our website, a distinction is made between the following variants:

Forms without electronic dispatch option:
For some services, the City of Bonn offers electronic forms that you can download in PDF format, print out, sign personally and send to the processing department.

Interactive applications with electronic transmission option:
For interactive applications (this also includes the contact forms), data is transmitted to the processing office in encrypted form (SSL-encrypted - recognizable by the "https" in front of the Internet address called up).

The forms of the City of Bonn are made available using the form service Form-Solutions:

Form-Solutions GmbH e.k.
Bahnhofstraße 10
76137 Karlsruhe

By using the form service of Form-Solutions, the contents of the forms (contact forms and interactive application with electronic sending option) are temporarily stored for processing at the Kommunales Rechenzentrum Niederrhein, Friedrich-Heine-Allee 30, 47475 Kamp-Limpfort. Data processing is carried out on the basis of a data protection agreement for commissioned data processing.

The City of Bonn informs its subscribers at regular intervals about offers from the city administration with newsletters focusing on various topics. You can subscribe to newsletters via the website. We need your surname and e-mail address for this.

A confirmation e-mail will be sent to the e-mail address entered for the first time for sending the newsletter using the double opt-in procedure. Only after clicking on the link sent there will the dispatch be activated.

The e-mail address and surname collected when registering for the newsletter will be used exclusively for sending our newsletter. The data collected as part of the newsletter service will not be passed on to third parties.

You can unsubscribe from our newsletter at any time. Consent to the use of your e-mail address and surname for sending the newsletter can be revoked for the future. There is a corresponding link in every newsletter for the purpose of revoking consent. It is also possible to unsubscribe from the newsletter at any time directly on our website or to inform us of this in another way.

It is also possible to manage your newsletter yourself on our website. This requires a personal account (user account). Your e-mail address and surname are collected and stored for registration and use of the account.

You can have the user account deleted at any time. Consent to the use of your e-mail address and surname for registration and use of the personal account can be revoked for the future. To withdraw your consent, please use our  deletion form.

The legal basis for this processing of your personal data is your consent in accordance with Art. 6 para. 1 lit. a) GDPR.

The public Events Calendar offers information on a wide range of events. This information can be found via the search mask. The Events Calendar may contain contact information with personal data. These are provided in the Events Calendar on a voluntary basis.

The City of Bonn offers event organizers the opportunity to enter and manage events in the online Events Calendar themselves. Please note our  terms of use.

If you are an event organizer and wish to enter and manage an event in the calendar, you will be asked to create a user account and register. This requires you to enter personal data, namely your e-mail address and surname. The purpose of collecting and storing the data is to open the user account for posting and managing events.

You can have the user account deleted at any time. Consent to the use of your e-mail address and surname for registration and use of the personal account can be revoked for the future. To withdraw your consent, please use our  deletion form.

The legal basis for this processing of your personal data is your consent in accordance with Art. 6 para. 1 lit. a) GDPR.

In its public relations work, the City of Bonn offers the social media platforms used by the City of Bonn as an additional effective way of providing information and communicating with interested parties and citizens in addition to the bonn.de website and municipal press releases and newsletters.

If users are asked for consent by the respective social networks, the legal basis for processing is based on Art. 6 para. 1 lit. a) GDPR. Furthermore, the processing is in accordance with Art. 6 para. 1 lit. e) GDPR i.V.m. § Section 3 DSG NRW for the performance of the public relations task, which is in the public interest. Consent to the release of social network content integrated on www.bonn.de can be given by clicking a button.

If you wish to enforce a request for information or other data subject rights, the most effective way to do this is to contact the provider itself. This is because only the provider has access to the visitor's data and can provide information or take measures. The City of Bonn itself does not have access to the data.

The City of Bonn would like to point out that usage data may be processed outside the European Union. This may result in risks for you as a user, for example because it could make it more difficult to enforce your rights.

Furthermore, usage data is generally processed for market research and advertising purposes. For example, usage profiles can be created from usage behavior and the resulting interests. The usage profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users' computers, in which the usage behavior is stored. Furthermore, data can also be stored in the user profiles independently of the devices you use. This applies in particular if you are a member of the respective platforms and are logged in to them.

The external application on behalf of the Bonn Volunteer Agency is realized by
Dr. Gottfried Faleschini
Olpe 31
44135 Dortmund
 faleschinigwf-netde
 www.gwf-net.de (opens in a new tab)

The pages are hosted by  https://jweiland.net, (opens in a new tab) the servers are located in Germany. Information on data protection can be found at  https://jweiland.net/datenschutz.html (opens in a new tab)

According to Section 22 (1) of the Art Copyright Act (KUG), "images may only be distributed or publicly displayed with the consent of the person depicted". The persons depicted on the city's website have given their consent.

If, despite careful checking of the content, an image has been published that violates this principle or if you wish the published photo to be removed (withdrawal of consent), you can inform us of this in writing. It is sufficient to send us an e-mail. Please describe the image in detail and state on which page it is located.

If you revoke your consent, the City of Bonn will delete the image or images immediately and will no longer use them in the future.

Please send your e-mail to  presseamtbonnde

• Right to information
  You can request information in accordance with Art. 15 GDPR about your personal data that we process.

• Right to rectification
  If the information concerning you is not (or no longer) correct, you can request a correction in accordance with Art. 16 GDPR. If your data is incomplete, you can request that it be completed.

• Right to erasure
  You can request the erasure of your personal data in accordance with Art. 17 GDPR. In addition to the exceptions mentioned in Article 17 (3) GDPR, the right to erasure does not apply if erasure is not possible or only possible with disproportionate effort due to the special type of storage. In these cases, the restriction of processing pursuant to Article 18 GDPR takes the place of erasure.

• Right to restriction of processing
  In accordance with Art. 18 GDPR, you have the right to request that the processing of your personal data be restricted.

• Right to data portability
  If the requirements of Art. 20 para. 1 GDPR are met, you have the right to have data handed over to yourself or to a third party.

• Right to object
  You have the right to object for particular reasons in accordance with Art. 21 GDPR.

These rights may be restricted in accordance with Article 23 GDPR. Federal and state legislators have made use of the option to restrict the rights of the data subject. If you wish to exercise the above-mentioned rights, the City of Bonn will check whether the legal requirements for this are met in each individual case.

To exercise your rights, you can contact an employee of the controller directly.

You also have the right to complain to the State Commissioner for Data Protection and Freedom of Information of the State of North Rhine-Westphalia (www.ldi.nrw.de) (opens in a new tab) about the processing of your personal data by us.

The pages of bonn.de and its microsites can be modified in their display by the Eye-Able assistance software and, among other things, read aloud. As this is an external program, you will leave the municipal website when you make an entry.

Eye-Able is a software developed by Web Inclusion GmbH (Gartenstraße 12c, 97276 Margetshöchheim,  www.eye-able.com) (opens in a new tab) to ensure barrier-reduced access to information on the Internet for all people. The necessary files such as JavaScript, stylesheets and images must be loaded from an external server.

The software uses Eye-Able® services from IONOS (provider: 1&1 IONOS SE, Elgendorfer Str. 57, 56410 Montabaur) for these purposes only. Eye-Able® uses the Content Delivery Network (CDN) of BunnyWay d.o.o. (Cesta komandanta Staneta 4A, 1215 Medvode, Slovenia) to ward off attacks and provide the service in near real time. This is used for the purpose of fulfilling the contract with the customer (Art. 6 para. 1 lit. b GDPR) and in the interest of secure, fast provision of the online offer by a professional provider (Art. 6 para. 1 lit. f GDPR). All transmitted data and servers remain in the EU at all times.

Web Inclusion GmbH does not record or analyze user behavior or other personal data at any time.

In order to ensure data protection-compliant processing, Web Inclusion GmbH has concluded an order processing contract with the hoster IONOS.

Further information can be found in the IONOS privacy policy:
 https://www.ionos.de/terms-gtc/datenschutzerklaerung/ (opens in a new tab)

www.bonn.de uses the translation service DeepL Pro, which automatically translates all content and stores it in several languages on the city's web server. DeepL Pro is a product of DeepL SE, Maarweg 165, 50825 Cologne, Germany.

When users select a language version on www.bonn.de, personal data remains anonymous, as no data is transmitted to the service provider. All translated data is stored locally on the city's web server and delivered directly by the content management system, so that even multilingual search queries do not trigger any data transfer to external servers.

The competent supervisory authority for data protection is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia:

Kavalleriestr. 2-4
40213 Düsseldorf
Telephone: 0211 38424-0
Fax: 0211 38424-10
E-mail:  poststelleldi.nrwde