The city's administration must become more digital and achieve a high degree of automation in many processes. The main drivers are legal requirements, demographic change and the reality of citizens' lives.

In order to achieve these goals, a large number of digitalization projects are carried out every year, some of which run for several years. The Digital Transformation Programme Office manages the digitalization process in such a way that the individual projects support the city's strategic goals in the best possible way.

The Digital Transformation Steering Committee, in which all departments are represented, decides which digitalization projects are to be implemented. The projects are then implemented in the specialist departments or across departments. The digital transformation has an interdisciplinary effect, creating the conditions for data-based work and decision-making.