Data protection information
Information on the processing of your data in accordance with Art. 13 of the General Data Protection Regulation (GDPR)
The protection of your privacy when using our online services is important to us. With this privacy policy, we would like to inform you about the personal data we collect, process and store on this website.
1. responsible
City of Bonn
The Mayor of Bonn
Office for Economic Development
Bonn-Information
Windeckstraße 1 / at Münsterplatz
53111 Bonn
Telephone 0228 77 5000
Fax 0228 77 5077
bonninformationbonnde
Data Protection Officer
If you have any questions about data protection or data security, please address them to the Data Protection Officer of the City of Bonn:
- Contact
- Location
- Postal address
Contact
2. protocol or log files
The website of the City of Bonn is hosted by KDVZ.
Municipal data processing center Rhein-Erft-Rur
Bonnstraße 16-18
50226 Frechen
When you access the website, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, the IP address, the time stamp of access to the website and similar.
This is exclusively information that does not allow any conclusions to be drawn about your person. This information is technically necessary in order to correctly deliver the website content you have requested and is mandatory when using the Internet. Anonymous information of this kind is statistically evaluated by us in order to optimize our website and the technology behind it.
The retention period for aggregated and anonymized statistics is twelve months. The data is stored exclusively for security, statistical and technical reasons, for example to detect faults.
3. cookies and local storages
Cookies
The website uses so-called cookies. Cookies are small text files that are placed and stored on your computer or mobile device via an internet browser. Cookies serve to make our offer more user-friendly for you and to facilitate the use of our website. Cookies are not used to collect, process, disseminate or store personal data.
You can determine the setting of cookies yourself by selecting the appropriate settings in your Internet browser. You can allow, deactivate or restrict the transmission of cookies via the settings in your Internet browser. Furthermore, cookies that have already been set can be deleted at any time.
Please remember that if you do not use cookies, you may not be able to use all the functions of our website to their full extent.
When you visit our website or a page for the first time, you are automatically informed about the use of cookies.
The city of Bonn uses the following cookies
Use of Local Storages
We also use local storage technology (also known as "local data" and "local storage") so that you can adapt our website to your personal needs and usage. This involves storing data locally in your browser's cache, which can be read even after you close the browser window or exit the program - provided you do not delete the cache.
Local Storage enables your settings to be saved on your computer and used by you when you use the website. The data from the local storage is used for
- the display of emergency messages on bonn.de
- or for the watch list function.
Third parties cannot access the data stored in Local Storage. It will not be passed on to third parties and will not be used for advertising purposes.
If you do not want our website to use local storage functions, you can object to this by deactivating storage in the settings of your browser. The information is stored in local storage until it is deleted in your browser.
4. matomo (tracking of visits)
The website uses Matomo, a web analysis service software from the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, to statistically analyze visitor access. Matomo uses so-called cookies, which are stored on your computer and which enable us to analyze your use of the website. For this purpose, the usage information generated by the cookie (including your shortened IP address) is transmitted to our server and stored for usage analysis purposes, which serves to optimize our website. Your IP address is immediately anonymized during this process so that you as a user remain anonymous to us. It is therefore not possible to assign any usage behavior to a specific end device. The information generated by the cookie about your use of this website is not passed on to third parties.
If you do not agree to the storage and analysis of this data from your visit, you can object to its storage and use at any time by clicking below. In this case, a so-called opt-out cookie will be stored in your browser, which means that Matomo will not collect any session data. Please note that the opt-out cookie will also be deleted and may need to be reactivated by you.
You can change your personal data protection settings on the following page:
5. contact options
E-Mail, DE-Mail, contact forms
To contact the City of Bonn, we offer you various access options via contact forms or the use of e-mail addresses. If you use these contacts, you enter personal data on a voluntary basis. The legal basis is Art. 6 (1) (a) GDPR).
This applies, for example, to inquiries via e-mail, De-Mail or contact forms. The following can be stored here
Salutation
First name
Street and house number
Zip code and city
e-mail address
Telephone number
Subject
File reference
Your request
We will only use the personal data you enter for the purpose you have requested and only within the City of Bonn.
The personal data that we receive by e-mail, DE-Mail or contact form will be deleted as soon as storage is no longer required for the purpose pursued by you or in connection with the administrative processes triggered by it and the applicable retention obligations.
Detailed information on legally binding electronic communication with the city administration can be found here:
6. forms
If you use our online forms service (for example by filling out a form), we will only collect and process your personal data to the extent that this is actually necessary for the provision of the service or task. Your data is subject to data protection within the authorities and is earmarked for a specific purpose. The data will be deleted when it is no longer required for the fulfillment of the respective task and after expiry of the statutory retention obligations.
For the form services offered on our website, a distinction is made between the following variants:
Forms without electronic dispatch option:
For some services, the City of Bonn offers electronic forms that you can download in PDF format, print out, sign personally and send to the processing department.
Interactive applications with electronic transmission option:
For interactive applications (this also includes the contact forms), data is transmitted to the processing office in encrypted form (SSL-encrypted - recognizable by the "https" in front of the Internet address called up).
The forms of the City of Bonn are made available using the form service Form-Solutions:
Form-Solutions GmbH e.k.
Bahnhofstraße 10
76137 Karlsruhe
By using the form service of Form-Solutions, the contents of the forms (contact forms and interactive application with electronic sending option) are temporarily stored for processing at the Kommunales Rechenzentrum Niederrhein, Friedrich-Heine-Allee 30, 47475 Kamp-Limpfort. Data processing is carried out on the basis of a data protection agreement for commissioned data processing.
7. social networks
As part of its public relations work, Bonn-Information offers the social media platforms used by the City of Bonn as an additional effective way of providing information and communicating with interested parties and citizens, in addition to the bonn.de website and the city's press releases and newsletters.
Plugins
Social media are integrated into the City of Bonn's website via plugins. These are offered in such a way that data can only be transmitted after your consent by means of a so-called "two-click solution". As part of the two-click solution, you are asked to expressly and knowingly decide whether you wish to use social media plugins on www.bonn.de. Only after this consent can you access the social media on the website.
If you activate social media on www.bonn.de, the data protection provisions of the respective service always apply to these applications. We therefore expressly ask you to observe the relevant data protection regulations before activating them, because in case of doubt, data will be transmitted directly from your computer to their operators each time you access the social media. Which data is collected and how it is processed in individual cases is not fully known by any of the services.
Social media channels on which Bonn-Information is represented:
Facebook Ireland Ltd.
4 Grand Canal Square, Grand Canal Harbour
Dublin 2, Ireland
If users are asked for consent by the respective social networks, the legal basis for processing is based on Art. 6 para. 1 lit. a) GDPR. Furthermore, the processing is in accordance with Art. 6 para. 1 lit. e) GDPR i.V.m. § Section 3 DSG NRW for the performance of the public relations task, which is in the public interest. Consent to the release of social network content integrated on www.bonn.de can be given by clicking a button.
If you wish to enforce a request for information or other data subject rights, the most effective way to do this is to contact the provider itself. This is because only the provider has access to visitors' data and can provide information or take measures. The City of Bonn itself does not have access to the data.
The City of Bonn would like to point out that usage data may be processed outside the European Union. This may result in risks for you as a user, for example because it could make it more difficult to enforce your rights.
Furthermore, usage data is generally processed for market research and advertising purposes. For example, usage profiles can be created from usage behavior and the resulting interests. The usage profiles can in turn be used, for example, to place advertisements inside and outside the platforms that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users' computers, in which the usage behavior is stored. Furthermore, data can also be stored in the user profiles independently of the devices you use. This applies in particular if you are a member of the respective platforms and are logged in to them.
Social media management with SocialHub
If you contact the City of Bonn via the social media platforms Facebook, Twitter, Instagram or YouTube through comments, direct messages, mentions or replies, you consent to the data provided via the respective interface (user name, link to profile, content of publication, date, time) being processed and stored in the social media management tool SocialHub of maloon GmbH used by the City of Bonn. If the transmitted content contains additional personal data, this will also be processed and stored in SocialHub. The contractually agreed data processing generally takes place in a member state of the European Union or in another state party to the Agreement on the European Economic Area. The stored data is automatically deleted after 365 days (YouTube after 30 days).
Address:
maloon GmbH
Schütterlettenweg 4
85053 Ingolstadt
The external application on behalf of the Bonn Volunteer Agency is realized by
Dr. Gottfried Faleschini
Olpe 31
44135 Dortmund
faleschinigwf-netde
www.gwf-net.de (opens in a new tab)
The pages are hosted by https://jweiland.net, (opens in a new tab) the servers are located in Germany. Information on data protection can be found at https://jweiland.net/datenschutz.html (opens in a new tab)
8. right to one's own image
According to Section 22 (1) of the Art Copyright Act (KUG), "images may only be distributed or publicly displayed with the consent of the person depicted". The persons depicted on the city's website have given their consent.
If, despite careful checking of the content, an image has been published that violates this principle or if you wish the published photo to be removed (withdrawal of consent), you can inform us of this in writing. It is sufficient to send us an e-mail. Please describe the image in detail and state on which page it is located.
If you revoke your consent, the City of Bonn will delete the image or images immediately and will no longer use them in the future.
Please send your e-mail to presseamtbonnde
9 Rights of the data subject
- Right to information
You can request information in accordance with Art. 15 GDPR about your personal data that we process. -
Right to rectification
If the information concerning you is not (or no longer) correct, you can request a correction in accordance with Art. 16 GDPR. If your data is incomplete, you can request that it be completed. -
Right to erasure
You can request the erasure of your personal data in accordance with Art. 17 GDPR. In addition to the exceptions mentioned in Article 17 (3) GDPR, the right to erasure does not apply if erasure is not possible or only possible with disproportionate effort due to the special type of storage. In these cases, the restriction of processing pursuant to Article 18 GDPR takes the place of erasure. -
Right to restriction of processing
In accordance with Art. 18 GDPR, you have the right to request that the processing of your personal data be restricted. -
Right to data portability
If the requirements of Art. 20 para. 1 GDPR are met, you have the right to have data handed over to yourself or to a third party. -
Right to object
You have the right to object for particular reasons in accordance with Art. 21 GDPR.
These rights may be restricted in accordance with Article 23 GDPR. Federal and state legislators have made use of the option to restrict the rights of the data subject. If you wish to exercise the above-mentioned rights, the City of Bonn will check whether the legal requirements for this are met in each individual case.
To exercise your rights, you can contact an employee of the controller directly.
You also have the right to complain to the State Commissioner for Data Protection and Freedom of Information of the State of North Rhine-Westphalia (www.ldi.nrw.de) (opens in a new tab) about the processing of your personal data by us.
Supervisory authority for data protection
The competent supervisory authority for data protection is the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia:
Kavalleriestr. 2-4
40213 Düsseldorf
Telephone: 0211 38424-0
Fax: 0211 38424-10
E-mail: poststelleldi.nrwde
General information on data protection
In the course of the further development of the website, changes to this privacy policy may also become necessary. We therefore recommend that you read the data protection declaration again from time to time.
General information on data protection can be found on the website of the State Commissioner for Data Protection and Freedom of Information of North Rhine-Westphalia: www.ldi.nrw.de. (opens in a new tab)
We would like to point out that operators of third-party websites linked from the portal may collect and evaluate the data of visitors to these websites.
You can find the legal notice here: